Support Executive

Location: Jurong Logistics Hub, Singapore (On-site)
Job Type: Full-Time
Compensation: SGD 2,700 – 3,300 per month

Position Overview

We are seeking a Support Executive to support the day-to-day operations of a technology client's Singapore distribution hub. This is a hands-on role combining logistics coordination with basic technical support — you will handle inbound/outbound shipment provisioning, coordinate with customers and carriers, and support hardware configuration for client equipment moving through our bonded facility.

Key Responsibilities

• Provision and test inbound and outbound units

• Configure Proof of Concept (POC) units per vendor requirements

• Install basic hardware components such as transceivers, SSDs, PSUs, and add-on cards

• Register jobs in the client's system and update job status

• Follow up on inbound and outbound shipments to ensure timely movement

• Prepare daily, weekly, and monthly operational reports

• Coordinate with customers, logistics partners, and internal teams to ensure smooth operations

What You Will Gain

• Direct ownership of client operations for a live APAC distribution hub setup

• Exposure to both logistics/warehouse operations and basic IT hardware support

• Practical experience coordinating across customers, carriers, and internal teams

• Insight into bonded warehouse operations and cross-border distribution

Job Requirements

• Good communication and coordination skills

• Advanced proficiency in MS Excel

• Experience in warehouse, logistics, or technical support is an advantage

• Basic knowledge of IT hardware and networking

• Familiarity with IP configuration and basic connectivity testing

• Eligible to work in Singapore